Wednesday, September 04, 2013

The new self-directed learning toolkit

For practically thirty years now, the default corporate solution for any sort of formal, self-directed learning intervention has been self-study e-learning, specifically some form of interactive tutorial. While this format certainly can deliver the goods, and provides  a simple, trackable means to monitor compliance, it frequently falls down on many fronts:

  • Interactive tutorials are time-consuming, expensive and complex to put together.
  • It takes a great deal of expertise to do a really good job of designing an engaging solution, and this is in short supply.
  • The format has hardly advanced since the 1980s, except perhaps in superficial graphical terms, and there appears to be little interest among producers for fully exploiting the potential for intelligent, adaptive tutorials.
  • The learner is isolated from peers, experts and others who can assist their learning.
  • Assessment is often superficial and knowledge-based.
  • It can be tricky to deploy these tutorials on mobile devices.
  • It is hard for the learner to re-visit any of the elements of the tutorial for reference, without getting caught up in the sequential, page-driven navigational system.
This would be a depressing state of events, if there weren't simpler, cheaper and better alternatives available, with lower barriers to entry. These days I hardly ever suggest an interactive tutorial as a solution for a client, unless I know it can be produced to a very high standard. So what do I believe are the essential components of my everyday online learning toolkit?

  • Videos can be easily delivered to any device and can be highly-engaging as long as they are kept short and sweet. Even when professionally produced, they cost little and can be ready in as little as a few hours. Whether you need interviews, demos, how-to's or animated explanations of difficult concepts - video works perfectly. 
  • Web articles and PDFs are not a glamorous or high-tech solution, but they are the resources we normally turn to for a more in-depth examination of an issue. Web articles are the more flexible of the two options, but PDFs are better when you know the document is going to get printed.
  • Scenarios are the one ingredient of contemporary e-learning which I would keep in my everyday toolkit. They do not have to be technically difficult to develop (they can be as simple as a piece of text followed by a multiple choice question) but they do have to be challenging, authentic and relevant to the learner's real-world problems. Scenarios are a form of guided discovery; they encourage insights; they help to get across the big ideas.
  • A forum is another simple, inexpensive tool which sits nicely alongside the packaged self-directed materials. Forums allow for Q&A, for debate and for the externalisation of learning. Obviously there are other ways to achieve the same result, not least a face-to-face discussion, but the forum does the job.
  • Links might seem too trivial to be considered a self-directed core learning tool, but they act as a gateway to all sorts of other resources beyond the packaged materials that you have put together. You can act as a content curator and suggest links, but then so, of course, can learners. Come to think of it, they can come up with some pretty good videos and web articles too.
These are the staples for a predominantly self-directed solution. There will be other tools that need to be brought into action for the special cases:

  • Learning journals (blogs) provide a way for a learner to record and share their reflections over a longer course of study.
  • Wikis provide a way for groups of learners to work together in building a knowledge resource. Not strictly speaking a self-directed element but who wants to be self-directed all the time?
  • Sims and games provide highly-authentic opportunities for skills practice and discovery learning.
  • Quizzes provide an indication of what the learner knows. They also provide a means for rehearsal of facts, concepts, rules, principles, etc.
  • Narrated slide shows are probably second best to videos but if your starting point is a slide show then this is probably the way to go. And you can always turn it into a video!
  • Practical assignments are going to help learners put ideas into practice, individually or in groups. They also provide a means for assessing competence. Ideally a facilitator will be on hand to provide feedback. If not, you could ask the learner's manager to step in or provide some means for peer assessment.
Nothing I have suggested here needs to be complex or expensive, although all have to be skilfully blended into a solution, often in combination with live events, whether one-to-one or in groups, face-to-face or online. There's nothing here to frighten an experienced learning professional with only average computer literacy, because the emphasis is on learning and teaching, not technology. What's stopping you?

14 comments:

  1. Thanks, Clive - great post! I completely agree with you that we need to blend learning in a more comprehensive way to meet today's learning needs, and I love the way you've laid it out here. I've been doing a bit of writing on this topic as well, and would point you to my work on learning environment design (http://learningjournal.wordpress.com/learning-environment-design/).

    When I talk about this at conferences, two questions come up, and sometimes people get stuck there: What does the "portal" for this set of resources look like? And how do we "measure" the learning? The short answers are that portals come in all shapes and sizes, and learning leaders need to use what is familiar to their learners (with help from a good user interface designer). We don't measure this learning... we measure the performance it enables, and we can take access statistics as a proxy for knowing whether learners find the resources useful. I would love to hear your thoughts as well.

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  2. Good post Clive! I am continuing my education in Distance Ed, and having never been in the education system, I find your posts very helpful. Nicely laid out, very common sense and to the point. I've been a fan for the past year, when I first started back to school. Thank you and I look forward to future posts.

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  3. Great post Clive. I am continuing my education in Distance Ed, and not having ever worked within a school setting, I find your posts very nicely laid out, easy to understand and to the point. I've been a fan of yours for over a year and watch for your posts. Thank you!

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  4. Clive,
    Thanks for the great article. I have been trying to put something like this together for my management. I agree, while e-learning modules have their place, in today's business environment the learning needs to be available, easy to access, delivered in smaller bytes for better retention and use; and second most important is that that it needs to be able to be developed at a reasonable and affordable cost. My budgets have been almost nothing the last two years, yet we have managed to keep going with videos and by introducing participant centered virtual instructor led training. Using the e-learning and videos as pre-requisites, it allows us to deliver a deeper dive instructor led training course where-ever in the world our learners are. It has been even more successful than I anticpated.

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  5. Wow Clive, all of the information you provided can and will be very useful for professionals that are in pursuit of learning and teaching a new concept. I know that I would include several of the tools that you mentioned in my toolkit. As a professor I could recommend many of the tools for my students to use whenever they are planning to use self-directed techniques.

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  6. Anonymous6:19 PM

    Thanks Clive for a great blog. I agree with you on scenarios. I teach nursing students and scenarios provide a realistic environment for them to apply what they have learned. I have not tried links, but I will put that on my future list of to do's. According to Knowles' adult theory, adult learners need to see application of what they learn. Self-directed learning, it as says, however, instructors should provide the best quality resources for support the student's learning.

    Tori Brown, MSN, RN

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    1. Anonymous6:47 PM

      Tori,
      Have you found instructors using outdated material?

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    2. Anonymous7:34 AM

      Kelly,

      In nursing, material, trends, and practices changes everyday. Our school tries to keep up with the latest material; however, sometimes it is hard to do. With budget cuts, some material or equipment may be a little outdated, but we educate on current situations and current nursing problems.

      Thanks,

      Tori

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    3. Tori,
      I completely understand about the budget cuts. Right now we are working with outdated computers and would like to add more to our simulation lab, since the face of nursing is changing. However, to replace or add materials is very expensive. As nursing instructors, we have to become very creative with the resources we have available to us.

      Kelly

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  7. Anonymous6:45 PM

    Great Blog Clive! I am currently a distant education student a long with a nursing professor. I have used several of these tools while teaching, however I find that some students are not on board with self learning. The tool that my students enjoy the most is gaming. I am not sure if it is because that is how the learn the best or if it is just that like to compete.

    Kelly

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  8. Clive,
    I also found it interesting that you mentioned the Sims game as means for discovery learning. I have played and enjoyed playing the Sims game, but I have never thought of the game as a way of learning through discovery. Do you play the Sims game, if so what have you discovered.

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  9. Thank you, Clive, for an illuminating perspective. I think the corporate learning pundits can learn much from the disruption is education more broadly. The rise of pedagogical imperatives such as the "flipped classroom" provide a more effective way of engaging with content. Some of these techniques ought to be brought to corporate learning environments.

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    Replies
    1. Yes and I do agree and it does not have to be complex. Here's a simple example: A knowledge based (well designed) interactive PowerPoint presentation blended with a 1 hour webinar or even 3 hour classroom session.

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  10. Great article and straight to the point. There are a lot of vendors coming out now with great products especially those that can output HTML5 content, but most of their products tend to be beyond the grasp of the small to medium enterprise which accounts for most of the organisations in the UK. Simple solutions such as you have described are great and really our goal is to facilitate learning not design Grand Theft Auto

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